‘You and Your General Practice’: Your Guide to the NHS

We understand that navigating the healthcare system and getting the right help from your GP practice can sometimes feel a bit overwhelming. That's why we're excited to share a new guide from the NHS called ‘You and Your General Practice’.

What’s Inside the Guide?

This comprehensive guide is designed to help you understand what you can expect from us and how to make the most of the NHS services available to you. It includes a wealth of helpful information, such as:

• Appointment Requests : Learn what happens when you contact your practice to request an appointment and the steps involved.
• Who Can Help You : Discover the different healthcare professionals who might assist you and how they can support your health needs.
• Online Services : Find out how to access and use online services for convenience and efficiency.
• After-Hours Assistance : Understand the best ways to get help when the practice is closed, ensuring you have access to care when you need it.
• Feedback and Concerns : Learn how to give feedback or raise concerns about the services you receive, helping us improve and serve you better.

The guide explains these processes in a clear and simple way, using everyday language. It’s a fantastic resource, packed with useful tips for all NHS patients.

Working Together for a Healthier You

The guide also highlights the importance of working together as a team. The NHS is here for everyone, and by understanding how our services work, you can help us help you. We are committed to supporting you and want you to feel confident in accessing the care you need.

Read the Full Guide

You can read the full guide on the NHS England website: NHS England - You and Your General Practice.

We hope you find this guide helpful and informative. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to support you every step of the way.

Thank you for choosing Ashley Centre Surgery. We look forward to continuing to provide you with the highest standard of care.