How to put through a Medical or Routine Admin Triage request through online

Medical Triage Requests – Quick & Easy Online

Submitting a medical or Routine Admin Triage request online is the fastest way to get help, goes straight to a GP and keeps our phone lines free for patients who need them.

How to Submit Your Request:

  1. Go to www.ashleycentresurgery.co.uk and click ‘Appointments’.

  2. Choose ‘Using Online Form’.

  3. Click on Medical form or Routine Admin Request Form 

    Online forms are open:

    • Monday to Friday (except bank holidays)
    • From 8:00am to 6:30pm

    ⚠️ Medical Forms may close earlier if we reach our safe working capacity for the day, in line with national BMA guidance.

  4. Confirm the patient’s name and date of birth.

  5. Read the list of emergency situations. If none apply, click ‘I confirm none are present’.

  6. Fill in the form with as much detail as possible. This goes straight to the Duty Doctor, helping them assess your request quickly and safely.

  7. Add your contact details and select your preferred method of communication. Click ‘Continue’.

  8. You’ll receive a confirmation once your request is submitted.

The Duty Doctor will review your submission and we will get back to you as soon as possible.

💡 Tip: Providing clear details helps us manage your request efficiently and ensures everyone gets the care they need.

Thank you

Published on 2 March 2026