Give feedback (Friends and Family Test)
We'd like to know what you think of Ashley Centre Surgery, and the experience you've had using our services.
This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.
Past results from January 2026
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 2 | 100% |
| Good | 0 | 0% |
| Neither good nor poor | 0 | 0% |
| Poor | 0 | 0% |
| Very poor | 0 | 0% |
| Do not know | 0 | 0% |
Past results from December 2025
| How was your experience with our practice? | Responses | Percentage (%) |
|---|---|---|
| Very good | 137 | 76% |
| Good | 28 | 16% |
| Neither good nor poor | 7 | 4% |
| Poor | 4 | 2% |
| Very poor | 4 | 2% |
| Do not know | 0 | 0% |
Past results from November 2025
Friends and family test (FFT) form responses for November 2025 From 208 responses in November Overall How was your experience with our practice? Responses Percentage (%) Very good 148 - 71% Good 42 - 20% Neither good nor poor 7 -3 % Poor 3 - 1% Very poor 0 - 0% Do not know 0 -0%
Past results from October 2025
Friends and family test (FFT) form responses for October 2025 From 347 responses in October Overall How was your experience with our practice? Responses Percentage (%) Very good 282- 81% Good 56 - 16% Neither good nor poor 1 - 0% Poor 5 - 1% Very poor 3 - 1% Do not know 0 -0%
Past results from September 2025
Friends and family test (FFT) form responses for October 2025 From 64 responses in October; 98% of people recommend the practice, 2% do not recommend the practice and 0% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 50 78% Good 13 20% Neither good nor poor 0 0% Poor 1 2% Very poor 0 0% Do not know 0 0%
The most common questions you asked and we said
Trying to book an appointment , but waiting times are too long
Thank you for your comment. Our team works very hard to support a high number of patients each day, and we always strive to offer appointments as quickly as possible. However, due to the high demand for our services, there may occasionally be a wait for available appointments. We appreciate your understanding and patience.
Past results from August 2025
Friends and family test (FFT) form responses for August 2025 From 205 responses Overall How was your experience with our practice? Responses Percentage (%) Very good 152 74% Good 31 15% Neither good nor poor 11 5% Poor 7 3% Very poor 4 2% Do not know 0 0%