Give feedback (Friends and Family Test)

We'd like to know what you think of Ashley Centre Surgery, and the experience you've had using our services.

This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.

Past results from September 2023

Friends and family test (FFT) form responses for September 2023 From 237 responses in September; 85% of people recommend the practice, 7% do not recommend the practice and 8% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 144 61% Good 58 24% Neither good nor poor 16 7% Poor 10 4% Very poor 7 3% Do not know 2 1%

Past results from October 2023

Friends and family test (FFT) form responses for October 2023 From 344 responses in October; 85% of people recommend the practice, 10% do not recommend the practice and 6% neither recommend or do not recommend the practice or didn’t know. Overall How was your experience with our practice? Responses Percentage (%) Very good 200 58% Good 92 27%% Neither good nor poor 18 5% Poor 18 5% Very poor 15 4% Do not know 1 0%

Past results from November 2023

From 382 responses in November; 80% of people recommend the practice, 13% do not recommend the practice and 6% neither recommend or do not recommend the practice or didn’t know. How was your experience with our practice? Responses Percentage (%) Very good 206 54% Good 101 26% Neither good nor poor 22 6% Poor 19 5% Very poor 32 8% Do not know 2 1%